E-bike whisperers standing by to help

  • Support Request Form
  • Please include as much detail as possible

Whatever service needs arise, we take care of our customers, no matter where you live. Please fill out the form so we can jump into high gear on a solution.
Sun – Apointments Only

Please fill the form to make an appointment, call or email us:

718.643.4542

hello@propelbikes.com

Our Customers Get Highest Priority
If you did not purchase your e-bike with us, you can still fill this out and we will do our best to help, but we can’t make any promises. We have to give priority to our customers.

Note For Local Customers
Please get in touch with us before bringing in your e-bike. It often takes longer for us to service your e-bike if we are unable to plan for your arrival (i.e. ordering parts, scheduling our techs).

Bosch Regional Service Center
Bosch has designated us as their regional expert service center. No other manufacturers have such a designation, but we bet it would be us if they did! Our techs are skilled to work on all the major motor systems and other components.