Get in Touch
Contact the Propel team
We can help you with:
Your E-Bike Search
Our matchmakers are standing by to save you time & money in your search for the perfect eBike.
Test Rides
Schedule a visit in NYC so we can prep the right eBikes and, if you'd like, ride along with you. Click here to schedule a test ride
Customer Support
If you live far away, just get in touch and we’ll help you remotely. If you live nearby, please schedule an appointment to bring your eBike in. Click here to get support.
Our Location
Note: Although we keep regular hours and you can usually drop by, we ask that you make an appointment in order to provide the best possible experience.

Brooklyn, NY
Directions | Test Ride| Service
By Bike
We’re located right on the Brooklyn Greenway (14-mile bike path) with the Williamsburg Bridge to the east and the Brooklyn & Manhattan bridges to the west. It’s only right that it be easy to get to us by bike.
By Public Transportation
Several buses stop right outside or within a few blocks: B57, B69, B54, and B62. There are also many subways within a 15 – 20 min. walking distance: G, A, C, B, Q, R, F, 2, 3, 4, and 5. Given the frequent service work and delays, we recommend using Google Maps to find your best public transit directions.
By Car
We’re only a block away from the BQE, located between the Brooklyn & Manhattan bridges to the west, and the Williamsburg bridge to the east. Parking right outside or around the corner is hit or miss, although there are usually spots available nearby beneath the BQE.
By Plane
We’re very proud that people sometimes fly to us since we have the largest selection of high-quality e-bikes available for test rides in the US. It typically takes 20 – 40 min. to drive from LaGuardia Airport, and 30 min. – 1 hr. to drive from Newark or JFK.