Skip to content
In Stock eBikes |
Sale eBikes | Open by appointment only
718.682.8927
|
In Stock Bikes | Open by appt only
Speak to a Matchmaker
646.736.7716
Home
Shop eBikes
eBike Categories
In Stock Bikes
Comfort & Cruising
Compact & Folding
Commuter & Urban
Electric Cargo Bikes
Electric Mountain Bikes
Fast Electric Bikes
Electric Bikes on Sale
eBike Brands
Benno
Bulls
Gazelle
Riese & Müller
Tern
Urban Arrow
Accessories
Comfort
Bags, Baskets, & Panniers
Grips, Handlebars, & Stems
Pedals
Seatpost
Saddle
Water Bottles
Safety
Helmets
Mirrors
Bells & Horns
Lights
Child Carriers
Security
Locks
Tools
Auto Racks
Brand Specific
Bosch Parts
Tern Accessories
GSD Accessories
HSD Accessories
Boost Accessories
RemiDemi Accessories
Urban Arrow Accessories
About Us
Get In Touch
Contact Propel
Service & Support
Search for:
Your Cart
No products here
Shop e-bikes
Not sure which bike is perfect for you?
talk to a Matchmaker
Search for:
Loads of deals for in stock bikes. Check our
sale section
or
get in touch
to learn about exclusive deals
Loads of deals for in stock bikes. Check our
sale section
or
get in touch
to learn about exclusive deals
basheir test page
basheir test page
Receiving bikes with damage(s)
Receiving bikes with damage(s)
Please fill out this form to document any damages for received bikes. This information will help us process claims.
Email
(Required)
Please select your location
(Required)
BK
LBC
DE
Date bike received
MM slash DD slash YYYY
Be as accurate as possible
Bike Manufacturer, Model, & Color
For example: Riese & Muller Nevo - Red metallic | Tern GSD S10 LX - Beetle Blue
Bike frame number
Please enter the bike frame number
Select the type of damages that apply
Paint scratches
Missing parts
Damaged part of the frame
Missing Bosch components
Damaged shipping box
Tell us more about the damages
Typically helpful if you need to add more details about what parts are missing for example and the status of the bike.
Please submit a picture for the damaged area/issue + a picture for the whole bike
(Required)
Drop files here or
Select files
Accepted file types: jpg, gif, png, pdf, Max. file size: 256 MB.
Service Scheduler test
Propel Service Scheduler
Your information
Name
First
Last
Email
Phone
Bike information:
Bike Manufacturer
(Required)
Gazelle, Tern, Riese and Muller..etc
Full bike model name and year
(Required)
Approximate year is okay. EX: 2022 GSD S00 LX
Did you Purchase your bike from Propel?
(Required)
Yes
No
Propel Service Menu
As a Bosch service center, we only service or provide parts for bikes that are equipped with the Bosch e-bike system. If your bike does not have a Bosch motor then we are not able to work on it
Are you here to schedule an Initial check-up appointment?
(Required)
Yes
No
What kind of service are you looking for?
(Required)
Flat fix
Full inspection (get a quote)
Comprehensive Service
Electrical Issue
Other service (requires to bring the bike in)
Parts order/service consultation (does not require the bike to be brought in)
Emergency Inspection (Safety Check)
Return after recent repairs
What brings you to Propel?
(Required)
Full inspection (get a quote)
Comprehensive Service
Electrical Issue
Other service (requires to bring the bike in)
Emergency Inspection (Safety Check)
Return after recent repairs
Please select the date works best for you. Dropoff time is during the morning time between 9AM - 5 PM. This is not a confirmed same day service unless we see the bike.
Service notes about the bike or service request:
(Required)
Please select a drop-off time:
(Required)
Please select the time that work best for you, turnaround service is 3+ business days depending on many factors. We are closed during the weekend.
Please select your drop off time below
(Required)
Please note we only work on Bosch powered ebikes. We don't work on bikes that has throttles and rear hub motors. If you are unsure. We also don't work on scooters.
Please select your drop off time:
(Required)
If you are unsatisfied with a recent repair or service please bring the bike back ASAP so we can resolve it. You can use the field below to share your concerns
(Required)
Home
Shop eBikes
eBike Categories
In Stock Bikes
Comfort & Cruising
Compact & Folding
Commuter & Urban
Electric Cargo Bikes
Electric Mountain Bikes
Fast Electric Bikes
Electric Bikes on Sale
eBike Brands
Benno
Bulls
Gazelle
Riese & Müller
Tern
Urban Arrow
Accessories
Comfort
Bags, Baskets, & Panniers
Grips, Handlebars, & Stems
Pedals
Seatpost
Saddle
Water Bottles
Safety
Helmets
Mirrors
Bells & Horns
Lights
Child Carriers
Security
Locks
Tools
Auto Racks
Brand Specific
Bosch Parts
Tern Accessories
GSD Accessories
HSD Accessories
Boost Accessories
RemiDemi Accessories
Urban Arrow Accessories
About Us
Get In Touch
Contact Propel
Service & Support
Loads of deals for in stock bikes. Check our
sale section
or
get in touch
to learn about exclusive deals
Please ensure Javascript is enabled for purposes of
website accessibility